1 L-CERP (Domain VII: Clinical Skills)
1 Nursing Contact Hour
This nursing continuing professional development activity was approved by the Virginia Nurse’s Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. This enduring material is approved from May 9, 2026 to May 8, 2028.
US$ 20
Beyond technical expertise, parental perceptions of psychosocial and emotional support play a critical role in establishing trust, which is the foundation of receptiveness to guidance and sustained breastfeeding. Effective lactation care therefore requires encouraging, emotionally attuned, and non-judgmental communication that fosters partnership and self-efficacy. Attendees will learn communication strategies that build trust, parental autonomy, and self-efficacy. Strategies include the use of inclusive and accessible language that promotes collaboration, mitigates power dynamics, and minimises reliance on technical jargon. Attendees will also learn how to recognise signs of eroded trust, strategies for repairing the therapeutic relationships, as well as gain opportunities for self-reflection and bias awareness to enhance equitable and family-centred care.
By the end of this webinar, participants will be able to:
- Identify parental perceived communication behaviours and relational practices that foster trust, emotional safety, and engagement during lactation encounters.
- Explore strategies for conveying clinical expertise using inclusive, accessible language that promotes collaboration, mitigates power dynamics, and minimises reliance on technical jargon.
- Describe signs of eroded trust, strategies for repairing the therapeutic relationship and opportunities for self-reflection and bias awareness to enhance equitable, family-centred care.
Available on demand. Registration required.
Speaker: Anita Lugo, PhD, CPNP-PC, IBCLC
Dr. Anita Lugo is an Assistant Professor of Nursing at Moravian University’s Helen S. Breidegam School of Nursing. She earned her PhD in Nursing from Villanova University with a focus on research and higher education and a Master of Science in Nursing from Seton Hall University in Certified Pediatric Nurse Practitioner – Primary Care. Dr. Lugo has over 15 years of clinical and academic experience encompassing maternal child health, pediatrics, and medical-surgical nursing. Her scholarship centers on breastfeeding support, with a particular emphasis on breastfeeding outcomes and maternal perceptions of support following outpatient lactation care provided by IBCLCs. Dr. Lugo has published qualitative and quantitative integrative reviews, as well as a concept analysis of breastfeeding support, in leading maternal–child health journals. She has also been featured on a podcast discussing the importance of outpatient IBCLC care. Dr. Lugo is passionate about reducing barriers to breastfeeding after hospital discharge and advancing care models that better support women and families during the postnatal period.
Pursuant to the IBCLC® certification programme’s third-party accreditor’s standards and credentialing best practices, the presenter for the webinar does not have access to IBCLC examination content nor participates in IBCLC examination development. The IBCLC certification programme is governed and administered by the IBCLC Commission.